Vectis RunThe operating layer for a hotel's daily workThe operating layer for hotels
Every routine, check and guest issue becomes a task with an owner, a due time and photo proof — then a verification decision, by a manager or by AI checking against your own written standard.
Sample data Real Vectis Run screens, recreated with a fictional property.
The gap
Someone says it's done. Nobody can see whether it was done to standard — or done at all.
What “set correctly” means changes with the shift, the supervisor and the day.
By the time a skipped check is noticed, it is a complaint rather than a task.
No photo. No standard. No one checked.
How it works
One loop for every routine, check and guest issue. Each step is timestamped, so the record speaks for itself.
Routines generate themselves each day — daily, weekly, monthly or longer — with an owner, a due time and an SLA. Quick tasks too.
Staff open My tasks on their phone, start the task and finish it where the work happens.
Tasks that matter need a photo. The proof stays attached to the task, with the time and the person.
A manager — or AI, where you allow it — checks the proof against your written standard.
Every state change is timestamped and logged, append-only. It all rolls up to the people who need it.
For staff
My tasks answers two questions: what needs my attention, and what do I do next. No dashboards, no helper paragraphs, minimal typing.
Exactly one task — the most urgent — with one clear button.
Retakes and rework, each with its own action, so nothing sent back gets lost.
The camera appears only where a photo is needed. Proof takes seconds.
Opens in the browser and installs to the home screen. No app store, no new device.
About the photo, not the work. The proof couldn't show the standard — take a new photo.
The work needs redoing. Tracked separately from retakes, so you can see which is which.
Manager review and AI verification
Write the standard once as a verification protocol — your criteria, versioned. AI reviews each proof photo criterion by criterion and shows its reasoning to the reviewer. You decide, protocol by protocol, whether it decides on its own or recommends to a manager.
Ready to verify. Every criterion is visible and met.
Rework. The photo shows a criterion not met.
New photo. The photo can't prove it — not a work failure.
Always goes to a person. The AI doesn't guess.
Every AI result keeps its photo, protocol version, model and reasoning. Each task keeps the exact protocol version it was created under. In Verification Studio, AI can suggest checks for a standard — a manager writes, edits and publishes them.
For owners
Nothing is automatic by default — every AI result waits for a person. An owner can authorise automatic decisions per protocol, for the outcomes they choose. Uncertain results can never be automated, and one click stops everything.
Authority is granted for one protocol version and one AI model. A new version needs a new authorisation.
Stop one decision, one protocol or everything at a property. It takes effect immediately.
Draw automatic approvals at random and check them, so nothing approves itself unseen.
“AI got this wrong” is recorded as a new human decision and counted on the AI Quality page.
Owner visibility and reporting
Overview shows what's missed, late, waiting for review and in progress — with earlier unresolved work shown separately, never hidden. Operational Integrity flags records that look unusual. And yesterday's report is on your phone every morning.
Departments and properties
If it happens every day, week or month, it can run as a task with an owner, a due time and proof where it matters. Examples below are illustrative.
Complaints are tracked as tasks with an owner and a deadline. Staff can hand their phone to a guest for a feedback form, with a photo taken on the spot.
Switch between properties from the sidebar. Every record belongs to a property, and roles are set per property.
In use
Vectis Run has been in daily use at a working hotel since July 2026 — its routines, its staff, its mornings. Figures marked below are pending approval for publication.
Galaxy's reported average guest rating rose from 4.5 to 4.9 following its Vectis rollout.
Not verified. Platform, periods and review counts to be confirmed before publication.Products
Run makes the daily work true and visible. Grow will turn that operating truth into better guest outcomes and revenue.
The operating layer for your hotel's daily work.
Turning operating truth into better guest outcomes and revenue.
On the roadmap — not available yet. Intended capabilities, subject to change.
Questions
No. Vectis Run works alongside your PMS — there's no rip-and-replace. Your PMS runs reservations and billing; Vectis Run runs the daily work around them: routines, checks, guest issues, proof and verification.
No app store. Vectis Run opens in the phone's browser and can be installed to the home screen as a web app. It works on any phone and needs a data connection to sync tasks and photos.
Only where you allow it. By default every AI result is a recommendation that waits for a person. An owner can authorise automatic decisions protocol by protocol, for the outcomes they choose, and stop them in one click. Automatic approvals can be audited at random, and every correction is recorded.
It says so. An Uncertain result always goes to a person — that can never be automated. If the photo itself can't prove the work, the result is Evidence inadequate and the staff member is asked for a new photo, which is tracked separately from rework.
Yes. Vectis Run is built for groups from day one: switch between properties, with every record scoped to its property and roles set per property.
Book a demo
Tell us about your hotel. We'll walk you through the loop — from a routine on a staff phone to a verified record on your Overview.